Verdant Swift Privacy Policy
Verdant Swift ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our delivery services, website, or other online platforms. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our delivery services to you, including:
- Personal Identification Information: This includes your name, email address, phone number, physical address (for pickup and delivery), and payment information (e.g., credit card details processed by secure third-party payment processors). We collect this when you register for an account, place an order, or contact us directly.
- Recipient Information: If you use our services to send a package to someone else, we collect the recipient's name, address, and contact information to facilitate the delivery.
- Transaction Data: Details about the services you have purchased from us, including package details, delivery routes, and tracking information.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referral source, pages visited, and the timing of your visits.
- Location Data: With your consent, we may collect precise location data from your device to provide real-time tracking and optimize delivery routes.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our express package delivery, forest product logistics, eco-friendly local delivery, and same-day/next-day shipping services.
- To process your orders and manage your account.
- To communicate with you about your orders, updates, and promotional offers (if you have opted in).
- To improve and personalize your experience on our site.
- To monitor the usage of our service and ensure its security.
- To detect, prevent, and address technical issues or fraud.
- To comply with legal obligations.
Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: We work with trusted third-party companies and individuals to facilitate our services, such as payment processors, IT service providers, and logistics partners. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Consent: With your explicit consent, we may share your information for purposes not outlined in this policy.
Data Security
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: Verdant Swift, 67-05 Cooper Avenue, New York, New York, 11385, USA.